Frequently Asked Questions

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No, this is a free service that we offer to homeowners.  We will provide you with the data that we obtain at your request.  We will offer to assist you in making repairs to identified damage.

 No, we are good people, just doing our job, and providing a free service. 

No, just like the satellite flying over your house taking pictures right now that didn’t ask your permission, and the unmanned aircraft that flew over and took pictures last month; airspace is considered public.  Drone pilots in the US are legally permitted to fly over any area and take pictures, provided they are not in restricted airspace and comply with the Federal Aviation Administration's (FAA) regulations.  The FAA indicates that drone operators do not need to obtain property owner consent to take photos or videos of publicly visible property or property that is visible from public airspace.

It is illegal to shoot at Drones. The FAA classifies them as aircrafts with the statutory and regulatory definitions of an aircraft. This makes shooting at them a felony which, if convicted, could result in a fine and/or 25 years in prison. 

Let the experts at Aerial AI Solutions analyze your roof and speak with your insurance company.  If your roof has damage from a weather event, you may be eligible for full replacement.

ABSOLUTELY!  We can be finished with a new roof at little or no cost to you in a week or two, and having a new roof will be a huge benefit in trying to sell your house.

 Yes. 

Hail damage is a No-Fault Claim / Act of God.   It is illegal for homeowners insurance companies to raise your rates for filing a hail damage claim.

Act now, your time is quickly running out.  You only have 12 months from the date of the Severe Weather Hail Event to complete roof replacements for the insurance company to cover it.

● Expert Assessment: Qualified experts can accurately assess the extent of hail damage and determine the best course of action.  

● High-Quality Materials: Professional roofers use high-quality roofing materials that are durable, weather-resistant, and energy-efficient  

● Warranty and Guarantees: Most reputable roofers offer warranties on  their work and materials, providing homeowners with peace of mind.  

● Proper Installation: Professional installation ensures that the new roof is installed correctly, maximizing its lifespan and performance.

Replacement cash value (RCV) – The total amount for the insurance estimate is called the RCV. Keep in mind that the RCV is just an estimate—it’s not yet the final settlement. The final settlement is calculated by subtracting your deductible from the contractor’s invoice. 

Depreciation – The amount that won’t be released until the repairs or replacement is completed. 

Actual cash value (ACV) payment –  The ACV payment is the first insurance check you’re expected to receive. Your first insurance check is calculated by deducting your deductible and the depreciation from the RCV. In most cases, the amount is just enough to get roof repair work started. 

Supplements – In case the adjuster missed some items or overlooked some minor damage, your insurer might make some adjustments to your insurance payout. You shouldn’t worry too much about supplements or adjustments—they’re a normal part of the insurance claims process. In fact, most insurers have a team that’s dedicated to processing supplements and adjusters. 

We are committed to providing exceptional customer service. Our team is friendly, knowledgeable, and always available to answer any questions you may have.